![]() Every other address I tried between my house and the DSLAM said no service available. The house across the street is like me and only getting 1.5 Mbps. I checked the website to see what the house next door was getting since they had a bunch of trucks over there recently and they are also getting 10 Mbps. No department in customer service had any way to tell what sort of work was being done out here. What could they possibly be doing that would involve three normal trucks and one with a bucket? There weren't any storms or construction going on. They left at about 8:30p and came back the next day to continue doing whatever they were doing. It was dark and I couldn't see what they were doing, but they were doing something near those boxes. well, until I saw four trucks out here about a week ago. I let it go for a bit since stepping on a LEGO sounded more enjoyable than calling support again. Aww yeah! Moving data at the speed of snail and price of caviar! (Apologies to the people with land lines!) But seriously, what's up with the house getting 10 Mbps? I pointed straight at it to show how close it was and he had no clue since they were too far from the nearest CO for that to be possible. I ended up with 1.5 Mbps after he lowered the voice quality in the area and provisioned it. All the tech could get was 512k when he got out here, so he ran up and down the road for a few hours tweaking stuff. The person I talked to said it looked like the tech should be able to get 3-6 Mbps from my line since someone near us is getting 10 Mbps. They decided service was actually possible after two months and one regularly updated FCC complaint. But we knew for a fact that one of our neighbors was getting 10 Mbps. ![]() We called after closing to get it set up and they told us it would be impossible since our home was 39,000 feet from the CO. ![]() I'm curious because something doesn't seem right and this equipment is located where the weirdness is.Ĭustomer support and the website told me that DSL service would be available at the address my family and I were moving to. I know what the green pedestal is, but what is the round silver box? The technician who set up my DSL service said both belong to the phone company but didn't provide more information. Sorry for potato quality image! Had to resort to Google maps since it's late and I'm not in the mood to change out of my jammies so I can sneak into the neighbor's yard for a picture. ![]()
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